{
  "api_contract": "sourcey.catalog-api/v1",
  "release_id": "sha256:01878e420becfd35dc17fcd9c45ae9fd7f77cece1fedfdf68ac6cdf861f9432b",
  "artifact_sha256": "sha256:207717acd882c5f10a288d4c057d2e8e74e62a63a0cda0bb875692c63b5ca5bd",
  "data": {
    "revision_contract": "sourcey.offer-revision/v1alpha1",
    "entity_id": "ent_01m11h38dcfqmps84my4ssak5r",
    "program_id": "prg_01m11h38ddvhppw2fpf7srczs9",
    "offer_id": "off_01m11h38dedx3vq2q0m80v4xzm",
    "content": {
      "title": "6 months free, then 50% off Supportbench for 12 months",
      "summary": "Brand-new Supportbench subscribers with fewer than 100 employees and funding up to Series B get 6 months free, then 50% off license costs for 12 months, plus a dedicated CSM.",
      "lifecycle": {
        "status": "active",
        "effective_from": "2026-08-27T11:53:44.000Z"
      },
      "economics": {
        "consideration": {
          "kind": "variable",
          "description": "After the 6 free months, the startup pays 50% of Supportbench license costs for 12 months; professional consulting services are not included."
        },
        "benefits": [
          {
            "benefit_id": "ben_free_period",
            "description": "The first 6 months of the full Supportbench platform free, including all products and services",
            "kind": "free-service",
            "service": "Supportbench platform",
            "duration": {
              "kind": "exact",
              "value": "P6M"
            }
          },
          {
            "benefit_id": "ben_01",
            "description": "50% off Supportbench license costs for the 12 months after the free period (months 7 to 18)",
            "kind": "discount",
            "percentage": {
              "kind": "exact",
              "basis_points": 5000
            },
            "applies_to": "Supportbench license costs",
            "duration": {
              "kind": "exact",
              "value": "P1Y"
            }
          },
          {
            "benefit_id": "ben_csm",
            "description": "A named customer success manager who onboards and trains the team",
            "kind": "free-service",
            "service": "Dedicated customer success manager"
          }
        ]
      },
      "eligibility": {
        "rule": {
          "kind": "all",
          "rules": [
            {
              "kind": "predicate",
              "criterion_id": "cri_01",
              "statement": "The applicant is a brand-new Supportbench subscriber; previous or active paid customers may not participate.",
              "fact": "company.is_current_customer",
              "operator": "eq",
              "value": {
                "type": "boolean",
                "value": false
              }
            },
            {
              "kind": "predicate",
              "criterion_id": "cri_02",
              "statement": "The company has fewer than 100 employees.",
              "fact": "company.employee_count",
              "operator": "lt",
              "value": {
                "type": "number",
                "value": 100
              }
            },
            {
              "kind": "manual",
              "criterion_id": "cri_03",
              "statement": "The company has raised outside venture funding up to Series B (Angel, pre-seed, seed, Series A, or Series B).",
              "reason": "external-verification"
            },
            {
              "kind": "manual",
              "criterion_id": "cri_04",
              "statement": "Supportbench reviews each application and replies by email with its decision.",
              "reason": "vendor-discretion"
            }
          ]
        }
      },
      "roles": {
        "terms_authority_entity_id": "ent_01m11h38dcfqmps84my4ssak5r",
        "access_operator_entity_id": "ent_01m11h38dcfqmps84my4ssak5r"
      },
      "access": {
        "availability": "public",
        "method": "form",
        "url": "https://www.supportbench.com/startups/",
        "instructions": "Select Apply now on the Supportbench for Startups page and complete the application."
      },
      "terms_url": "https://www.supportbench.com/startups/"
    },
    "revision_digest": "sha256:9c4f0d38c8fe94f05da3c2d18df45c16784148e16b7a04fad0ebb5ea3309f3d0"
  }
}